Refund and Return Policy
At VisionForSoft, we strive to provide our customers with top-notch digital products to enhance their experiences. We understand that sometimes circumstances may arise where a refund or return is necessary. This Refund and Return Policy outlines the terms and conditions for such scenarios.
1. Eligibility for Refund or Return
1.1 Digital Products
Given the nature of our products being digital, we generally do not offer refunds or returns for completed purchases. Once a digital product has been downloaded or accessed, it is deemed non-returnable. We encourage customers to carefully review product details before making a purchase.
2. Refund Process
2.1 Defective or Faulty Products
If you believe you have received a defective or faulty digital product, please contact our customer support team at [email protected] within 2 days of purchase. We may request additional information or evidence to assess the validity of your claim your Refund and Return Policy
2.2 Unsuccessful Download or Access
In cases where you are unable to download or access the purchased digital product successfully, we will make every effort to assist you. Contact our support team at [email protected], providing details about the issue. We will work towards resolving the problem or, if deemed necessary, initiate a refund.
3. Refund Criteria
3.1 Valid Refund Requests
Valid refund requests must meet the following criteria:
- Submitted within 2 days of purchase.
- Adequate evidence or details provided to support the claim.
- The issue is attributable to a fault on our end.
3.2 Invalid Refund Requests
Refund requests may be deemed invalid under the following circumstances:
- The request is made after the specified refund period.
- Insufficient evidence or details provided to support the claim.
- The issue is beyond our control or not related to the functionality of the digital product.
4. Contact Information
For any inquiries or concerns related to refunds and returns, please contact our customer support team at:
Email: [email protected]
5. Amendment of Policy
VisionForSoft reserves the right to amend this Refund and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage customers to review this policy periodically.
6. Your Consent
By making a purchase on VisionForSoft, you acknowledge that you have read, understood, and agreed to our Refund and Return Policy.
Last Updated: 07-01-2024
Thank you for choosing VisionForSoft. We are committed to providing you with a seamless and satisfying experience with our digital products. If you have any further questions or require assistance, please do not hesitate to reach out to our support team.
Thank you for choosing VisionForSoft!
Hisar,Haryana
Visionforsoft
