Shipping Policy

Last updated: 07-01-2024

Thank you for choosing visionforsoft for your digital license needs. As we provide Windows, Office, and antivirus digital licenses, we want to ensure that you have a clear understanding of our Shipping Policy. Please read the following information carefully:

Delivery of Digital Licenses and Products

Order Processing Time

Orders for digital licenses and products will be processed within 1 hours from the time of purchase. This processing time is necessary to verify payment details and ensure the security of digital deliveries.

Delivery Method

All digital licenses and products will be delivered electronically through the email address provided during the checkout process. Customers will receive an email containing download links, license keys, or access instructions.

Delivery Time

The delivery time for digital products is instantaneous upon order processing. Customers can expect to receive their digital items shortly after completing the purchase.

Customer Responsibilities

It is the responsibility of the customer to provide a valid and accessible email address during the checkout process. VisionForSoft will not be held responsible for undeliverable digital goods due to inaccurate or incomplete email information.

Download Limits

For security reasons, there may be limits on the number of times a customer can download a digital product. Customers will be notified of any download limitations during the checkout process.

Technical Support

VisionForSoft provides technical support for digital products as outlined in our Support policy section. If customers encounter any issues with their digital goods, they can reach out to our support team for assistance.

Refund Policy

Please refer to out refund policy for information regarding refunds or exchanges related to digital licenses and products.

Contact Information

For any questions or concerns related to our Shipping Policy for digital products, please contact us at [email protected].


Security Measures

To ensure the secure delivery of digital licenses and products, VisionForSoft employs industry-standard security measures. These measures are in place to protect both our customers and the integrity of our digital goods.

Licensing Information

For digital licenses, customers will receive detailed information regarding the licensing terms and conditions. This information may include usage restrictions, expiration dates (if applicable), and any other relevant details governing the use of the digital license.

Updates and Replacements

Customers who purchase digital products that receive updates or newer versions will be notified via email. VisionForSoft reserves the right to provide updates or replacements for digital goods at its discretion. Information on how to obtain updates or replacements will be communicated to customers.

Geographic Restrictions

In some cases, certain digital products may have geographic restrictions based on licensing agreements or legal requirements. Customers are responsible for verifying whether the digital product is accessible in their region before making a purchase.

Third-Party Platforms

For digital products purchased through third-party platforms or marketplaces, customers are subject to the terms and conditions of those platforms. VisionForSoft is not responsible for the policies or procedures set forth by external platforms.

Changes to the Shipping Policy

VisionForSoft reserves the right to modify or update the Shipping Policy for digital products at any time. Customers will be notified of any changes via email or through a notice on our website.

Legal Compliance

This Shipping Policy is governed by and construed in accordance with the laws of India. Customers agree to submit to the exclusive jurisdiction of the courts located within Hisar Jurisdiction for the resolution of any disputes.

Customer Communication

Communication is essential for a smooth transaction. VisionForSoft will keep customers informed about their digital product orders through email notifications. Customers will receive an order confirmation email upon purchase, along with any necessary details for accessing the digital goods.

Technical Requirements

Customers are responsible for ensuring that their devices meet the necessary technical requirements to use and access the digital products. VisionForSoft will provide basic information on the technical specifications required for optimal use of the digital goods.

Customer Feedback

VisionForSoft values customer feedback. If customers encounter any issues or have suggestions regarding the delivery process or the digital products themselves, we encourage them to reach out to our customer support team at [email protected].

Privacy and Data Security

Protecting customer privacy is a top priority. VisionForSoft adheres to strict privacy and data security measures. Customer information is handled with confidentiality and is not shared with third parties without consent. For more details, customers can refer to our Privacy Policy section.

Licensing Agreements

Customers are required to read and agree to the licensing agreements associated with the purchase of digital licenses. These agreements outline the terms and conditions for using the digital product and must be acknowledged by the customer during the checkout process.

Currency and Payment

All transactions for digital products will be conducted in the currency selected during the checkout process. VisionForSoft accepts various payment methods, and details regarding accepted currencies and payment options can be found on our website.

Conclusion

We appreciate your trust in VisionForSoft for your digital product needs. This Shipping Policy is designed to provide clarity and transparency regarding the delivery process and usage terms. If you have any questions or concerns, please do not hesitate to contact our customer support team.

FAQs

  1. Can I share my digital license with others?
  1. Digital licenses are typically for individual use only. Sharing or distributing digital licenses may violate licensing agreements.
  1. What should I do if I encounter technical issues with my digital product?
  1. Contact our customer support team at [email protected] for assistance with technical issues.
  1. Are there any recurring charges for digital subscriptions or licenses?
  1. Recurring charges will be clearly communicated during the checkout process for digital subscriptions. Please review the details before completing your purchase.
  1. How do I update my contact information for digital product notifications?
  1. Customers can update their contact information by logging into their account on our website or by contacting our customer support team.
  1. What is the refund policy for digital products?
  1. Please refer to our Refund Policy for information regarding refunds or exchanges related to digital licenses and products.

Thank you for choosing VisionForSoft. We look forward to providing you with excellent service and high-quality digital products.

Thank you for choosing VisionForSoft!